Helpful Services and Information Medical Centres in Ipswich

SmartClinics Ipswich Family Medical Centre




1/10 Churchill Street, Ipswich QLD 4305

Ph: (07) 3202 2000

Fax: 07 3202 4200


click here for bookings

Opening hours

Open Today 08:00-17:30

Mon: 08:00 - 17:30

Tue: 08:00 - 17:30

Wed: 08:00 - 17:30

Thu: 08:00 - 17:30

Fri: 08:00 - 17:30

Sat: 09:00 - 16:00

Sun: 09:00 - 16:00

Weekend opening hours and public holiday hours are subject to Doctor availability. Please remember to telephone 000 for immediate attention in the event of a medical emergency

Limestone Medical Centre


Address: 10 Brisbane St, Ipswich QLD 4305

Saturday 8am–12pm


Monday 8am–8pm

Tuesday 8am–5pm

Wednesday 8am–5pm

Thursday 8am–5:30pm

Friday 8am–5pm

Phone: (07) 3281 4622



Riverlink Medical & Dental Centre


Address: Downs St & The Terrace, North Ipswich QLD 4305

Saturday 8am–10pm

Sunday 8am–10pm

Monday 7am–10pm

Tuesday 7am–10pm 

Wednesday 7am–10pm

Thursday 7am–10pm 

Friday 7am–10pm

Phone: (07) 3413 6666


Riverlink Family Practice


Address: Riverlink Shopping Centre, BD3/, 2 The Terrace, North Ipswich QLD 4305

Saturday 9am–1pm

Sunday 9am–12pm

Monday 8am–5pm 

Tuesday 8am–5pm

Wednesday 8am–5pm

Thursday 8am–5pm

Friday 8am–5pm

Phone: (07) 3812 8231


Station Road Medical Centre Booval


Address: 18 S Station Rd, Booval QLD 4304

Saturday 8:30am–12pm

Sunday Closed



Wednesday 8am–5:30pm

Thursday 8am–5:30pm

Friday 8am–5:30pm 

Phone: (07) 3816 1155



Flinders Peak Medical Centre


Address: 355 Ipswich Boonah Rd, Purga QLD 4306

Saturday 7am–2pm

Sunday 7am–2pm

Monday 7am–5pm

Tuesday 7am–5pm

Wednesday 7am–5pm

Thursday 7am–5pm

Friday 7am–5pm

Phone: (07) 5464 6765


Helpful Services and Information Medical Centres in Ipswich

Ipswich Medical Centre


Address: ICON Tower,

 5/117 Brisbane St, Ipswich QLD 4305

Monday 7am–7pm

Tuesday 7am–7pm

Wednesday 7am–7pm

Thursday 7am–7pm

Friday 7am–7pm

Saturday 8am–5pm

Sunday 8am–1pm 

Phone: (07) 3812 2099


Ipswich Health Plaza

 Address. 21 Bell Street Ipswich Queensland 4305. 

Postal address. PO Box 878. Ipswich Queensland 4305. 

Phone. 07 3817 2444 


Integrated Mental Health Centre Ipswich

WestMorton Clinic


Address: 13 Bell St, Ipswich QLD 4305

Monday 8am–6pm

Tuesday 8am–6pm

Wednesday 8am–6pm

Thursday 8am–6pm

Friday 8am–6pm

Saturday 8–11am

Sunday Closed

Phone: (07) 3812 4131


BreastScreen Queensland - Ipswich Service

Address: 21 Bell St, Ipswich QLD 4305

Monday 8am–4pm

Tuesday 8am–4pm 

Wednesday 8am–4pm

Thursday 8am–4pm

Friday 8am–4pm

Saturday Closed

Sunday Closed

Ph: 13 20 50


Belong (Acacia Ridge Community Centre)

 Belong (Acacia Ridge Community Centre) has a training program coming up for people interested in horticulture:It is a 12 week program (ten weeks training + 2 weeks work experience)Based at the Salvation Army ‘Watch em Grow’ nursery in Riverview.They provide PPE for participants plus First Aid training and all training materials.For further information or expression of interest if you would like to enrol please contact us at iCAN either by e-mail or by phone 07 3608 4080.Eligibility CriteriaBelong offers these training course with the funding from the State Government’s Skilling Queenslanders for Work (SQW). SQW aims to assist disadvantaged jobseekers and under-utilised workers who are:

  • Ineligible for Australian Government employment services assistance;


  • Require complementary services because they have significant barriers to learning and employment; 


  • Have accessed Australian Government services for more than six months and remain unemployed.

Participants must be:

  • Queensland residents;
  • Aged 15 years or older;
  • Australian citizens, or Australian permanent residents  (includes humanitarian entrants), or temporary residents with the necessary visa and work permits on a pathway to permanent residency, or New Zealand citizens.

Our programs may prioritise specific groups of participants, for instance, recent school leavers, mature-aged jobseekers, people from culturally and linguistically diverse backgrounds, Indigenous job seekers, etc. For more information please click here
Find Belong Belong (Acacia Ridge Community Centre) on Facebook  

Helpful Services and Information Medical Centres in Ipswich

Queensland Specialist Centre

Psychiatrist in Woolloongabba, Queensland but has been looking after several  people from Ipswich:


Address: 40 Annerley Rd, Woolloongabba QLD 4102


Monday 9am–5pm

Tuesday 9am–5pm

Wednesday 9am–5pm

Thursday 9am–5pm 

Friday 9am–5pm

Saturday Closed 

Sunday Closed

Phone: (07) 3217 3690


Meddo Health Network

Make a booking with a healthcare professional in three simple and easy steps 


Create a profile listing in our online Health Directory and connect with
Australian and worldwide clients who visit our website every month.

  • No monthly subscription, only pay 10% (excl GST) of the gross
    income from Meddo Video consultation. All other services are FREE.
  • Expand your client base with our local and international reach.
  • Easy Medicare and Private Billing facilities at your fingertips.
    No need for a secretary!!
  • Medicare Consenting facility for future audits
  • Stay connected with clients via Meddo messaging facilities
  • Prescription and medical certificates.
  • Receive referrals from GPs.
  • Make and save clinical notes in personalized client files
  • Connect with other health professionals.


Helpful Services and Information

First aid basics and DRSABCD


Full information please click here

Learning basic first aid techniques can help you cope with an emergency. You may be able to keep a person breathing, reduce their pain or minimise the consequences of injury or sudden illness until an ambulance arrives. This could mean the difference between life and death for them.  

It is a good idea to take a first aid course so that you can recognise an emergency and give basic first aid until professional help arrives 

Chronic Body Pain


6 Things about Chronic Pain you did not know you knew.

Pain is exhausting: You may not have consciously realized it, but the pain that has relentlessly nagged you throughout the day has drained you as bad as any flu.

Pain causes poor sleep: You would think that after a long day of fighting with constant sleep would be a great reprieve. Unfortunately, this is just a dream   ( pun intended ) .

Pain makes you cranky: Chronic pain sufferers aren't  ( all ) just cranky buggers by nature. Pain drains you physically and mentally.

Pain kills your concentration: Most chronic pain patients fight like crazy to live a normal life. They try to ignore the pain and go about their days, but it's just not that easy.

Pain Damages your self esteem: You can't do what you want to do with your time even when you try and it seems like everyone is mad or unhappy with you no matter your efforts.

Pain causes isolation: When you're in constant pain, the last thing you want to do is attend the company party , the neighbor's backyard barbecue, or even small gatherings with your closest friends and family.

Domestic and family violence

These resources provide information about domestic and family violence, including contact details about where to get help and how to support someone experiencing abuse. 

 Please click on the link for more Information

Asthma First Aid

Asthma can be minor or it can interfere with daily activities. In some cases, it may lead to a life-threatening attack.Asthma may cause difficulty breathing, chest pain, cough and wheezing. The symptoms may sometimes flare up.Asthma can usually be managed with rescue inhalers to treat symptoms and controller inhalers that prevent symptoms. Severe cases may require longer-acting inhalers that keep the airways open, as well as oral steroids.
First Aid Procedure 

  1. Sit the person in a upright position 
  2. Give 4 separate puffs of a Blue / Gray reliever puffer
  3. Waite 4 minutes
  4. Dial Tripple Zero (000)  if there is no improvement for emergency assistance

Please click on here for more information 

Helpful Services and Information

Friends With Dignity Australia

Helpful Services and Information

Pink Diva's Breast Cancer Support Group Ipswich and West Moreton


Breast Cancer Support group who are  survivors who offer support to another.  They do  Face-to-face support, Provide information, Social events 

For more information  or support please click here 

The Salvation Army Ipswich Community Support Centre

Ipswich Community Youth Service


Address: 17 Thorn St, Ipswich QLD 4305

Saturday Closed 

Sunday Closed

Monday 9am–5pm 

Tuesday 9am–5pm

Wednesday 9am–5pm

Thursday 9am–5pm

Friday 9am–5pm

Phone: (07) 3812 1050


Ozcare Community Support Programs - Ipswich


Address: 41 Waghorn St, Ipswich QLD 4305

Saturday Closed

Sunday Closed

Monday 9am–5pm

Tuesday 9am–5pm

Wednesday 9am–5pm

Thursday 9am–5pm

Friday 9am–5pm

Phone: 1800 692 273


Alara Association Inc


Address: 8 Warwick Rd, Ipswich QLD 4305

Saturday Closed

Sunday Closed

Monday 8:30am–4:30pm

Tuesday 8:30am–4:30pm

Wednesday 8:30am–4:30pm

Thursday 8:30am–4:30pm

Friday 8:30am–4:30pm

Phone: (07) 3817 0600


Helpful Services and Information

Mental Health

Kids Help line:            1800 551 800

Mental Health Services:        13 14 65

LifeLine:                        13 11 14

Regional Access:          1300 032 186

Beyond Blue:              1300 224 639

1800Respect:              1800 737 737

  Suicide Callback Service:    1300 659 467 

Mensline Australia:         1300 789 978

Please click here for more information

Warning signs of a stroke



Please click here for the information

Support for multicultural communities


Resources are available to help multicultural communities understand how to prepare for a disaster and what to do in an emergency situation.

These fact sheets are offered in multiple languages or easy-to-follow pictures.

Please click here for full information

Information for seniors


Disasters can devastate Queensland communities. Prepare yourself and your home now to better respond and recover when disasters happen.

Useful information when preparing for a disaster

Please click on here  for more information

Your Neighbourhood

 Disaster preparation is about more than just preparing your household, it is also about preparing your community. Get to know your neighbours before an emergency happens so that you can help vulnerable community members. 

Please click on here for more information

Emergency services and safety


Emergency Updates Available on:

River 94.9 (FM)  &  612 ABC ( AM ) Radio

Emergency contacts

Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency.

SES: SES app or 132 500 for help with a damaged roof, rising flood water, trees fallen on buildings, or storm damage.

Energex:  13 62 62

Non-urgent medical help: 

13 HEALTH (13 43 25 84)

Non-emergency police contact: 

Policelinkon 13 14 44

General enquiries: 

13 QGOV (13 74 68)

TTY Emergency Service: 

Dial 106. For more information please visit NRS.

QFES Twitter

QFES Facebook

For more information please click here 

Helpful Services and Information

Prepare yourself with an emergency plan

 Prepare your household with all nine fact sheets: 

  • 1 Prepare your emergency plan 
  • 2 Prepare for evacuation 
  • 3 Prepare your emergency kit 
  • 4 Prepare your home 
  • 5 Tune into warnings
  • 6 Check your neighbours 
  • 7 Pet emergency plan 
  • 8 Prepare your car 
  • 9 Prepare your business Available in more than 20 languages online at: 

Please click here for more information

and print this form out so you have this on hand if a disaster happens

Australian Bureau Of Meteorology

Australian Bureau of Meteorology  covers a wide range of weather services:

For more information please click here

Animal Welfare League Ipswich




If you believe that all abandoned animals deserve a second chance at life – do something wonderfully kind – join us! Become a monthly giver and provide innocent animals with a life they deserve

Together, we will do whatever it takes to give them a second chance at life; you can help save the life of a shelter animal by giving the ultimate gift of kindness.


For more  information please click here 

Helpful Services and Information

Ipswich City Council

Phone: 07 3810 66 66


1300 Ipswich 1300 477 942




Queensland Urban Utilities

Call us

General enquiries

13 26 57 (7am to 7pm weekdays)
+61 7 3307 2851 (From overseas)

Faults and emergencies
13 23 64 (24/7)
+61 7 3307 2851 (From overseas)

Development Services
07 3432 2200 (8:30am - 4:30pm weekdays)
Enquiries relating to new connections, disconnections and alterations to the water and sewerage network, including manhole alterations, build over infrastructure and engineering searches.

For more Information please click here



The Royal Society for the Prevention of Cruelty to Animals Queensland (RSPCA Qld) is the state’s oldest, largest and leading animal welfare charity, dedicated to improving the lives of all domestic, farmed and native animals throughout Queensland.

We are the leading animal welfare charity in Queensland, currently rehoming more animals than any other organisation in the Southern Hemisphere. As a non-government, community based charity, we are the only charity with the power to prosecute animal cruelty and neglect.  We care for displaced domestic pets as well as native wildlife patients in our Brisbane RSPCA Wildlife Hospital. 

Each year over 50,000 animals need assistance from the RSPCA. RSPCA Qld requires over $48 million annually to support our animal centres, programs and services. RSPCA Qld, a community based charity receives less than 3% of funding from the government and relies on donations, bequests and sponsorships from ordinary Queenslanders, just like you.

Our mission statement is simple, but powerful: Helping Animals, Enlightening People, Changing Lives

Patron: His Excellency the Honourable Paul de Jersey AC, Governor of Queensland.

For more information please click here 

Public Transport

Queensland  Rail:

 Our contact centre is open between 

7.15AM to 5.00PM, Monday to Friday; EST

  • Call 13 16 17 (within Australia)​
  • Call +61 07 3072 2222 (outside Australia).

 Getting Around

For assistance in planning public transportation for your trip click on the links below: or call Translink on 13 12 30 anytime.

For assistance in planning your trip please visit:

Transport Directory

Public Transport
To plan a trip on public transport try the Translink Journey Planner

Trains (Queensland Rail)
For passenger train timetables and ticket information use the Translink Journey Planner or call Translink on 13 12 30 anytime.

Public bus services in Ipswich are co-ordinated by Translink. For information about timetables and tickets visit Translink or call on 13 12 30 anytime.

Local bus transport providers provide school and charter bus services.  Local operators include:

Westside City Buses (A Division of Bus Queensland)
Ph: (07) 3288 1333
15 River Road, Redbank Q 4305.

Southern Cross Transit
Ph: (07) 3812 2520
251 Mount Crosby Road, Karalee Q 4305.

Yellow Cabs Ipswich
Ph: 13 19 24

Community Transport

A number of community transport services exist to help people with a disability travel for shopping, medical and social activities.  Further information is available at

Community transport services include:

Ph: (07) 3280 7600

STAR (Incorporating CODI) Transport
Ph: 3821 6699

Department of Transport & Main Roads Taxi Subsidy Scheme
Phone: 1300 134 755

Ipswich City Heart Cabs Program
Learn more about the Ipswich City Heart Cab Program

Free Hospital Shuttle Services

Ipswich Hospital provides a free “Park & Ride” shuttle service for staff, patients and visitors to the hospital.
The shuttle service operates Monday to Friday excluding public holidays.
For more information or to view the current timetable

St. Andrews Private Hospital provides a free shuttle service operating Monday to Friday on a continuous loop with various collection points.   For more information or to view the current timetable.

Active Transport

Ipswich City Council developed the City of Ipswich Transport Plan (iGO) to outline its goals to advance Ipswich’s transport system and guide future policy.

The plan defines active transport as “an efficient, cost effective, healthy, sustainable and accessible form of transport which has many benefits for both the individual and the community”.

The most common forms of active transport are walking and cycling, although scooting, skating, mobility devices and travelling on public transport are also included in the definition.

Council has further developed its plan to promote and support active transport documented in theiGO Active Transport Action Plan.

For information about walking and cycling in Ipswich visit: Healthy Lifestyle Walk Cycle Ipswich.

Telecommunication Industry Ombudsman

 The Telecommunications Industry Ombudsman provides an independent dispute resolution service for telephone and internet complaints. 


  • make an online complaint
  • 1800 062 058
  • WritePO Box 276
    Collins Street West Vic 8007
  • National Relay Service                
  • Call on 1800 555 677 then ask for         1800 062 058
  • Fax our consumer complaint form to         1800 630 614

For more information please click here

Contact Numbers for Centrelink, Medicare, NDIS, Department of Veterans Affairs

Centrelink covers a wide range of services such as:

  • Newstart
  • Disability pension
  • Austudy
  • Medicare
  • All types of pensions
  • Child support
  • Rent assistance
  • Health Care Card     

And many more  services too.

You will find the numbers that you are after in the link below.

For more information about Centrelink please click here

 Department of Veterans' Affairs 


Use the links below to find out how to contact the Department and the different services it provides.

For more information about DVA  please click here

Helpful Services and Information

Quit Smoking

Cancer Council Australia

 Cancer Council Australia is a national, NFP organisation which aims to promote cancer-control policies and to reduce the illness caused by cancer in Australia. 

Please click here for more information

Starlight Children`s Foundation

 Sometimes when a child gets really sick, the fun, play and laughter of childhood seem to disappear. But sick kids are still kids at heart and the fun shouldn’t stop. This is where Starlight jumps in.

Please click here for more information

The Smith Family

 The Smith Family is a children's charity helping disadvantaged Australian children to get the most out of their education, so they can create better futures for themselves. 

Please click here for more information

Bravehearts - Australia

What we do:



Find out more about our personal safety education program, child protection training initiatives and risk management services. 



Discover how Bravehearts can support those affected by child sexual assault through therapeutic and survivor support services. 



Learn about our latest research projects, lobbying and reform projects to prevent child sexual assault in our society. 

Please click here for more Information

Ipswich Legacy

 Legacy is dedicated to caring for the families of deceased and incapacitated veterans. Today Legacy's caring and compassionate service assists around 65,000 widow(er)s and 1,800 children and dependants with a disability. Legacy is a voluntary organisation supported by veterans, servicemen and women, and volunteers drawn from all walks of life. Our support and services now extend to include the dependants of members of today's Australian Defence Force who lose their lives as a result of their military service.

Legacy is dedicated to enhancing the lives and opportunities of our families through innovative and practical programs aimed at:

  • the protection of individuals and families basic needs;
  • advocating for their entitlements, rights and benefits;
  • assisting families through bereavement; and
  • helping people thrive, despite their adversity and loss.

Please click here for more information 

Helpful Services and Information

Red Cross


We save lives and support people before and after disasters strike. We work to alleviate suffering during wars and conflict and promote the laws of war. And we work to assist our most vulnerable community members – no matter their circumstances.

We work with politicians, policy-makers, organisations and the public to improve the situation of the most vulnerable people in Australia and around the world.

We advocate based on direct experience and evidence, and empower people to speak out and take action to improve their lives.

We will always focus on the needs and perspectives of vulnerable people, in our areas of expertise.

We are bound by our Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.

We won't make any public statements that jeopardise our Principles or the ability for us and our movement partners to continue to alleviate suffering wherever it may be found, in Australia or overseas.

Please click here for more Information

Lifeline Australia


Crisis Support. Suicide Prevention.

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

We're committed to empowering Australians to be suicide-safe through connection, compassion and hope.

Our vision is for an Australia free of suicide.

Please click here for more Information

Ipswich Hospice Care


About Ipswich Hospice Care

Ipswich Hospice Care is a registered charitable organisation and proudly community owned and managed. Services are provided within the Ipswich and West Moreton region in SE Queensland. Hospice is a home away from home providing the help, support and care that you, your family and friends need. We provide bereavement support to people dealing with loss of a loved one. 

Please click here for more information

UnitingCare Community


About us

UnitingCare Community is currently Queensland’s largest single community service provider and a respected industry leader across child and family, crisis and disability services.

Our core mission is to continue to reduce disadvantage; to serve Queenslanders of all ages, abilities and backgrounds to live valued, safe and productive lives; and to ensure all Queenslanders have someone to turn to when in crisis who will support them in their immediate need and provide a lasting impact. We do this with the support of 2,400 plus staff and more than 6,000 volunteers. On any given day, we could be providing a safe place to live for a young person living in foster care, away from their natural family; offering financial assistance and advice to an individual in financial distress; supporting a person living with a disability to live independently; or providing secure accommodation to victims of domestic and family violence.

As a state-based organisation, we can be flexible and agile in our response to community need, responding quickly to deliver a range of services including community recovery responses and drought relief.  We receive funding from state and federal governments and private sources. In addition, funds we generate through our Lifeline Shops are reinvested to support services and programs for vulnerable Queenslanders.

Our services

We have a large geographical reach across Queensland with over 280 services state-wide, ranging from services focused on children and young people to adults and seniors.

Disability support services

We offer disability support services to adults, children and young people. We work with people with a disability to create valued and meaningful lives. We do this through the delivery of planning and vision creating, supported living, lifestyle development, flexible community-based breaks and family support services and operate throughout south-east Queensland and in Townsville. Visit the disability support page for more information

Children, young people and families services

We work with children, young people and their families across Queensland, to promote their wellbeing and safety through the delivery of integrated and innovative interventions including child and family therapy, domestic violence services, family and youth services, family intervention, foster care and residential services.  Visit the children, young people and families page for more information

Counselling and wellbeing services

We work to strengthen Queensland communities. We provide services throughout the state to assist those affected by suicide, financial hardship, gambling addiction and other issues that affect a healthy wellbeing. To strengthen resilience within our community, UnitingCare Community has counsellors available to provide assistance to communities affected by a range of issues that may arise throughout your life. Visit the counselling and wellbing page for more information.

Lifeline services

Lifeline services in Queensland are operated by UnitingCare Community. Services include the Crisis Line 13 11 14; suicide bereavement and prevention individual and group support; and Lifeline's disaster recovery program, Community Recovery. Visit the Lifeline page for more information.

Please click here for more information

Happy Healthy Kidz Australia


Happy Healthy Kidz Australia

Together we can fight childhood obesity and give our children a happier healthier future

Please click here for more information

St Vincent de Paul Society Queensland



The St Vincent de Paul Society Queensland helps all people in need, giving them a hand up in a number of different ways. 

  • Aged care
  • Call and support centre
  • Child and family
  • Disability
  • disaster relief
  • Donate
  • Education
  • Emergency assistance
  • Finance and Budgeting 
  • Housing and homelessness
  • Migrants and refugees
  • Shops
  • Youths

Please click here for more information

Helpful Services and Information

Queensland Rural Fire Service


Important ​Information

  • Did you know you can book an information session from a Volunteer Community Educator? Find out how.
  • Do you kn​ow if there is a Neighbourhood Safer Place near you? Find out more.​
  • ​​​Throwing lit cigarette butts from vehicles is dangerous. Cigarettes can start bush and grass fires, and place lives at risk. It's also bad for the environment. 
    There are heavy penalties for people caught throwing lit cigarette butts from vehicles, especially during the times of increased fire danger. You can do your bit by reporting them. Find out how here.

For more information please click here

Queensland State Emergency Service

 The Queensland State Emergency Service (SES) is a “not-for-profit, community, volunteer, emergency service organisation that is enabled by both State and local governments. It shares its highly recognised name with States and Territory State Emergency Service (SES) organisations throughout Australia. With approximately 6,000 active, unpaid members the SES performs a diverse range of functions to respond to local, State and National disasters and emergencies.

For more information please click here 

St John Ambulance Service Australia

St John covers a wide range of thing:

  • First Aid Course
  • Medical Services
  • Community Services
  • Event Services
  • St John Lifelink Medical Alarm
  • Shop

For more information please click here

Queensland Police Service


The Queensland Police Service is the principal law enforcement agency responsible for policing the Australian state of Queensland. 

Police Commissioner responsible: Ian Stewart

Police officers: 11,880 (30 June 2017)

Motto: With honour we serve

Staff members: 3,599 (30 June 2017)

Operations jurisdiction: Queensland, Australia

Founded: 1 January 1864

For more information please click here 

Queensland Ambulance Service


The Queensland Ambulance Service is the chief provider of out-of-hospital emergency care and ambulance transport in the state of Queensland, Australia. 

Founded: 1 July 1991

Number of employees: 4,000

Agency executives: Russell Bowles ASM, Commissioner; Craig Emery ASM, Deputy Commissioner

Parent agency: Queensland Health

Preceding agencies: City Ambulance Transport Brigade (est. ca. 1892); Queensland Ambulance Service Transport Brigades

For more information please click here 

Queensland Fire and Emergency Services (QFES)

The Queensland Fire and Emergency Services (QFES) website. QFES is the primary provider of fire and emergency services in Queensland.

Maintained by a unique mix of approximately 36,000 Rural Fire Service volunteers, 6000 State Emergency Service volunteers, approximately 2,200 permanent firefighters, more than 2000 auxiliary firefighters and supported by non-operational administrative support staff, QFES responds to:

  • Structural, landscape and vehicle fire;
  • Road crash rescue;
  • Swift water and water rescue;
  • Storm and natural disaster;
  • Building fire safety;
  • Hazardous condition incidents;
  • Land, marine, air and urban search and rescue;
  • Crime scene, missing person and forensic searches;
  • Animal disease outbreaks.​

The QFES aims to protect person, property and the environment through the delivery of emergency services, awareness programs, response capability and capacity (preparedness), and incident response and recovery for a safer Queensland.

  • Information regarding Fire and Rescue can be located here on the Queensland Fire and Emergency Services website.
  • For information regarding the Rural Fire Service, refer to the Rural Fire Service website
  • For information regarding the State Emergency Service, refer to the SES Website 
  • For information regarding Emergency and Disaster, refer to the Disaster website

For more information please click here

Helpful Services and Information

Home Assist

For people 60 years and over and for people of any age with a disability.

What is Home Assist?

The Home Assist Program provides free information, referrals and subsidised assistance to eligible clients.

What does Home Assist Provide?

Home Assist aims to remove some of the practical housing related difficulties experienced by older people and people with a disability who wish to remain living in their home by providing:

Information & Referrals regarding home maintenance, repairs, minor modifications and home security. Service staff can also refer and assist, if necessary, with employing tradespeople, contracting experts, or planning future work.

Subsidised Assistance assists people who are unable to obtain alternative assistance with minor home maintenance, repairs, modifications and security which relate to their health, safety and security.

Are you eligible for Home Assist?

Eligible people are those who are home owners or live in rental housing and are:

  • 60 years and over; or
  • of any age with a disability

In addition to the above, to receive subsidised assistance for work in your home, you need to be:

  • receiving a Commonwealth Government allowance or payment;
  • unable to make use of alternative forms of assistance, such as Home & Community Care, Veterans Affairs, family or friends.

Home Assist Referral Form

To refer yourself or someone else to Home Assist please download and complete the relevant Home Assist Referral Forms or alternatively complete the application online.

Home Assist Self Referral: Online Application Form or PDF form (PDF, 94.6 kb)

Home Assist Service Provider Referral: Online Application Form or PDF form (PDF, 114.2 kb)

Contact Home Assist

Phone: 3810 6662

Helpful Services and Information

612 ABC


Talkback: 1300 222 612


Address: 114 Grey St, South Brisbane QLD 4101

Hours: Open 24 hours

Phone: (07) 3377 5222

SMS: 0467 922 612 (rates apply)

ABC Radio Brisbane: (07) 3377 5222

General ABC enquiries: 13 9994

River 94.9 FM

River 94.9 FM
Cnr Pine mountain Rd & Hill St. Raymonds Hill, North Ipswich QLD 4305
Phone:  07 3813 1000
Studio:  07 3813 1949